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If you've accidentally placed an order or just changed your mind, don't worry. You can cancel or amend any order by calling us free on 0800 180 4488 or by emailing us within 24 hours.
At CollectorsPrints.co.uk we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That's why under our guarantee if, for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item.
By law, you also have the right to withdraw from your purchase of an item within seven working days of the day after the date the item is delivered to you.
To cancel your purchase under this cooling-off period, please fill out the delivery slip that accompanies your items, giving the reason for the return as "contract cancellation". Please package the relevant item securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date that the item was delivered to you. Please note that you will be responsible for all delivery costs. The return address is:
Returns Department
Floren Fine Art
Jolliffe House
West Street
Poole
BH15 1LD
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